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TalentRidge Courses

With a flexible approach to our delivery, the following are a sample of our range of training courses reflecting the demands of a modern business and workshops for individuals who are keen to develop.

The majority of our programs can be customised to meet your specific needs. NOTE: Shorter options, such as a half-day or less are also available. In addition we offer tailor made solutions to meet your specific training needs.

Courses:

All our courses are competitively priced whilst maintaining high quality standards.

Our current range of Workshops and Training

Managing the human side of change – REF: MTK1 (1 day course) Change management is now recognised as an important requirement for any management position with responsibilities for implementing and managing organisational or departmental change. This course is designed to develop skills in the human side of change management using effective change management tools and techniques…


Leadership, Team Building and Motivation – REF: MTK2 (1 day course) Increasingly organisations are relying on teams to compete in a rapidly changing domestic and global market. The reason for this is the ability of teams to perform at high levels and adapt quickly to escalating demands. Hence in today’s professional environment, more than ever, there is great emphasis placed on team leadership skills, team communication skills and team management styles. Team leading is challenging, requiring very good people management skills. This course will help arm Team Leaders with the skills to motivate and maintain successful teams…


Delivering Performance Appraisals REF: MTK3 (1 day course) Outstanding business achievement requires the best possible performance by every team and every employee. Individuals, teams and organisations all depend on relevant feedback to improve the way they perform. This course is suitable for those who have a responsibility for managing the performance and conduct of others at work and will help acquire the critical knowledge, skills and confidence to undertake effective performance appraisal discussions with direct reports and improve performance through the effective use of performance management models…


How to Prepare for Performance Appraisals REF: MTK9 (1 day course) Performance appraisals are an opportunity to understand your role and achieve clarity in terms of what is expected of you, gain feedback on your performance, recognition for good performance, identify your strengths and how they could be best utilised, plan your development with the support of the organisation, improve your working relationship and receive support to overcome any difficulties…


Conflict Management REF: MTK4 (½ day course) Conflict is a natural and common occurrence, particularly in the workplace, failing to resolve workplace conflict can place an immense burden on your staff and organisation, but conflict is not necessarily bad, often, a conflict presents opportunities for improvement. This course is designed to provide practical tips for managers and team leaders aimed at managing conflict at work, introducing an effective conflict management strategy and handle difficult conversations…


Understanding People REF: MTK5 (½ day course) Each person’s perspective is founded on who they are, some refer to it as character, and some call it personality. The starting point of understanding people is to realise and accept that everyone is not like you. A lack of understanding of ourselves and others can lead to real problems. This course aims to provide a greater understanding of how to adapt your interpersonal style to effectively communicate with different character types…


Time Management REF: MTK6 (½ day course) The benefits of time management are many and varied, but some of the most important include greater productivity, confidence, the ability to meet goals, delegate and gain control over one’s life. Those who fail to properly manage their time often end up with a list of things left undone and are often anxious, edgy and simply not living up to their potential. This course will benefit anyone who desires to truly get the most out of life, needs to organise themselves, has targets and deadlines to achieve and those with staff related production responsibilities who need to improve their delegation skills…

 


Coping with Change in the Workplace REF: MTK7 (½ day course) This course will help you to learn methods to cope with changes and move forward, developing your abilities to deal with setbacks. Raising the awareness of likely causes and attributing factors of work-related stress and gaining a greater understanding of stress and coping strategies to manage change, stay in control and acquire methods to improve resilience and performance…

 


Your time for positive change REF: MTK8 (1 day course) Start thinking about your needs, what is important in your life and career, learn to prioritise and decide how you’re going to make REAL advances, identify what is holding you back and address it head on. A structured program of identifying personal and work-related goals and objectives, providing focus and motivation to make positive changes in work and life.


Customer Service REF: MTK10 (1 day course) This course will help employees to make a significant contribution to their company’s image or bottom line by consistently providing exceptional customer service. Identifying customer and organisational needs, corporate image, effective communication skills, turning bad service to good service and exceed customer expectations. Participants will learn key concepts and take part in facilitated exercises and discussions that will personalise the customer service content to their specific roles and responsibilities in the organisation…

 


Career Development Coaching REF: CD1 (Executive to Entry level) Career Coaching is tailored to reflect the needs of staff from Executive to Entry level, covering individual and corporate services as part of a talent management strategy supporting a range of objectives including career progression, changing companies or following promotion, when at risk of redundancy, changing career direction or returning to the work place. Career Coaching sessions range from addressing specific and immediate personal development issues to longer term career objectives. Delivery ranges from a single one to one session or a programme of consultations depending on your needs…


Sales – “Everyone’s a Winer” (1 day course) The current business world is by necessity a competitive one and we all sell at one time or another. This course offers essential skills for the Sales Professional, to ensure your business succeeds because you give your customers exactly what they want. This course will benefit anyone in a position of contact with existing clients or potential customers, including: Business owners, Sales Managers, Sales Consultants, Sales Executives, Sales Representatives.


Project Management (1 or 2 day course) In today’s extremely dynamic and demanding environment a fixed approach to Project Management planning is no longer effective, instead more agile planning methods are required to accommodate for changing markets, technology and resources over the course of a typical project. As a project manager you need to handle many things at once; people, stakeholders, resources, budget, assistants, technical issues. In addition, knowing how the teams are doing is essential so you don’t fall behind. It is a juggling activity and as such requires a well-practiced skill. Fortunately, there are many principles that can be used for a successful head start. This practical course will help you to learn the skills of a successful project manager quickly and efficiently…


Report Writing REF: (1 day course) The ability to communicate clearly is an important skill. Many of today’s inter-personal communication take place through writing. Targeted, concise and persuasive text can make all the difference when trying to convince someone of your ideas, services or products. Achieving results through proposals, reports, technical texts, emails, memos, etc…


CV writing

This course will ensure that you understand how to present your CV as a dynamic and effective marketing tool, immediately highlighting to perspective employers the added value which you can bring to their organisation and identifying why you are the best person for the job. With competition in the job market high, you will have just 30 seconds to impress an employer and secure that all important interview.


Interview Techniques

This course will enable you to effectively prepare for interview so that you are able to attend in a calm, confident and prepared manner. Guiding you through the techniques used to anticipate what employers are looking for in a candidate, we look at how to answer challenging questions commonly used during interview process as well as the importance of using body language to convey enthusiasm and inspire trust.


Job Search

The Job Search course will guide you through the maze of the job search processes. By applying our focussed techniques you will be able to dedicate your time more effectively by job searching target areas that match your requirements. This session will show you how to access the hidden jobs market, make use of networking opportunities and understand how to recognise adverts that you should consider as a career.

To find out about a workshop running near you, or to discuss your needs further please contact us on Click here


Mock Interviews (Now Available)

A mock interview is a simulation of a real job interview used for training purposes to ensure you are ready to engage with an employer and secure the job. Our mock interview tries to resemble a real interview as closely as possible, it also provides experience for you to feel more comfortable during the real interview.

Mock Interview are available online via Skype or Zoom as well as Face to Face.


Advice Clinics

As part of our Advice Clinic service we can maintain an on-site presence or be available by telephone when employees receive the news to provide immediate support during the transition period. We can also actively engage with remaining employees to keep them motivated and productive while dealing with the organisational changes.

These advice clinics are designed to support both the departing employees and those that remain throughout the transition period and beyond. By maintaining an on-site presence employees can be immediately supported while they process information and plan the next step in their career


If you need something more bespoke, contact us for a free consultation

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TalentRidge
e: info@talentridge.com